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Shipping & Returns

 

ONLINE Returns Policy

 


We want you to LOVE your purchase! We will happily accept returns postmarked within 10 days of purchase on unworn, new products with tags attached. Customers are responsible for the cost of shipping on all returns unless otherwise indicated as a promotion. Refunds will be made to the card used in the original transaction. All Monkee’s boutiques are independently owned and operated, so we can only accept returns on purchases from this store location. Handbags, sunglasses, jewelry, lingerie, accessories, home & gifts, special orders, and DISCOUNTED or SALE items are FINAL SALE and cannot be refunded, exchanged or returned for a store credit. Shoes must be returned in their original box and the box must be in good condition. 

 

*PLEASE NOTE: If you used any free shipping coupon code at checkout and return your order, we will complete the return, less $8 to cover the shipping.

 

As a small business, we can not accommodate every return but we will be reasonable. Please contact us directly with any questions or concerns. 

 

If you need to return an item, please ship item to:

Monkees of Chapel Hill

108 Meadowmont Village Circle

Chapel Hill, NC 27517